The Financial Conduct Authority has issued a further consultation paper as it seeks to introduce a time-bar to PPI claims, and further to that, seeks further views on dealing with Plevin cases. This paper, which also contains responses to the original CP15/39, can be accessed below. ACC members are encouraged to consider presenting a formal response to this document, and an overarching industry response will be drafted after member meetings.

This consultation paper sets out proposals to place restrictions on the level of fees that regulated Claims Management Companies (CMCs) can charge consumers in the financial products and services claims sector.

In early 2016, the Alliance of Claims Companies was invited to join the BBA's CMC Liaison Group. The group comprises of members of the BBA - high street banks and others, and it is co-chaired by the BBA and the PFCA. The issue that the group first addressed was to agree a statement of principles for letters of authority (LoA) for PPI complaints.

In November 2015, the FCA issued a consultation paper on proposed new rules and guidance for PPI complaints.

This consultation process is now closed to responses and we are awaiting the FCA’s response to their consultation.

In October 2015, HM Treasury and the Ministry of Justice commissioned a fundamental review of the regulation of claims management companies (CMCs). This followed what was described as "concerns from consumers and affected sectors, particularly financial services, that CMCs fuel speculative unmeritorious claims for compensation and create a significant social nuisance through unsolicited calls and texts, misleading marketing and high charges"