This is the response of the Alliance of Claims Companies to the FCA published consultation paper (5th June 2018) in relation to the transfer of regulation of CMCs. On 1 April 2019 the FCA will become the regulator of claims management companies (CMCs) established or serving customers, in England, Wales and Scotland. At the same time the Financial Ombudsman Service (Ombudsman Service) will become responsible for resolving disputes about CMCs.

The Consultation Paper (CP) set out the draft rules and guidance they propose to make in relation to claims management activities and the standards they think CMCs should have to meet. They also set out why and how they enforce rules, and the process for CMCs to become authorised by them.

ACC Consultation Response CP1815.pdf